Find out when support demand is the highest during the day/week andempower your teamwith additional agents.
即时聊天集权ics is a great analytics tool, which will help you toimprove your support team productivity, find and fix your website issues.
Statistics is collected by default in all new accounts. If you are an existing customer, you are welcome to enable collecting statistics in your accountControl Panel.
Bookmark the live chat statistics app link to have it at hand when needed:https://stats.providesupport.com/
Powerful live chat allows you to easily manage your support and can help you improve your customer service workflow
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