Real-time visitor monitoring is a powerful and very useful part of Provide Support live chat system. Monitoring results will help you to gather details about your average customers’ demand. Don't miss a chance to improve your marketing strategy and increase your sales using the monitoring subsystem of our live chat.
There are many ways you can use the information about your website visitors to offer better service to them, but we'll just give you a few ideas:
Real time visitor tracking feature is enabled for your account by default if you use our Recommended Fully Featured Chat Button Code or any other of our script codes. Allscript codes support website monitoring.
If you don't need this feature, you can use just a direct link to your messenger to allow customers to connect with you. In this case, you will see no visitor details in your agent app.
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